Our cookies are inspired by New York’s iconic chunky style - thick, indulgent, and baked for the perfect balance of crisp edges and gooey centres. Each cookie is handcrafted in Bristol using premium ingredients and baked fresh to order.

We offer a curated selection of our signature New York style chunky cookies.

Our current online range includes:

• Chocolate Chip Walnut

• Biscoff

• Triple Chocolate Chip

• Almond Cherry

• Fruity Oatmeal

Explore all flavours and order here: [Shop Cookies →]

Our bakery is located at 151 St Michaels Hill, Bristol, BS2 8DB.

[Add Google Maps link here]

We also host pop-up events across Bristol - follow us on social media for the latest locations and updates.

We deliver our cookies nationwide across the UK, including England, Scotland and Wales.

All orders are delivered via Royal Mail Tracked 24.

Each order is freshly baked, individually heat sealed, and dispatched the same day to maximise freshness. Delivery is aimed for the next working day; however, this is not guaranteed and may take anadditional 1–2 working days during busy periods.

Once your order has been dispatched, you will receive tracking details via email or text. Please ensure someone is available to receive the delivery.

Delivery is charged at £6.00.

Unfortunately, we do not offer local Bristol delivery at this time.

Store your cookies in an airtight container for up to 7 days. For longer storage, freeze on the day of delivery and reheat when ready to enjoy. Full instructions are included in the box.

For the best experience, warm your cookies in a preheated oven at 180°C for 5-6 minutes until soft and gooey in the centre. Instructions are included in the box.

Yes, all of our cookies are suitable for vegetarian and halal diets.

All cookies are made in a kitchen that handles allergens including gluten, milk, eggs and nuts. Unfortunately, we cannot guarantee any products are free from allergens.

Yes - our cookies make the perfect gift. You can add a note or personalised greeting card at checkout to make your order extra special.

It is the customer’s responsibility to ensure someone is available at the delivery address. Our boxes do not fit through standard letterboxes, and we cannot accept responsibility for missed or delayed deliveries.

Unfortunately, we are unable to make changes once an order has been placed. This includes flavours, box sizes, delivery dates, or address details. Please ensure all information is correct at checkout.

If your order has not arrived, please contact us at info@caketin.co.uk.

Please note: Cake Tin cannot accept responsibility for missed deliveries due to incorrect or incomplete address details, or if no one was available to receive the parcel.

All of our products are handmade and perishable. As such, we do not accept returns.

A replacement order (to the same value) will only be offered if you receive an incorrect item or if your order is of unsatisfactory quality.

If you are unhappy with your order, you must contact us within 24 hours of delivery. We cannot accept claims made after this time.

While we take great care in packaging, minor damage during transit may occasionally occur and does not automatically qualify for a refund.

Partial refunds may be offered at the discretion of Cake Tin.